Quality Policy - Hicks Plastics Company, Inc.


Quality Policy Statement:

"Hicks Plastics is committed to meet or surpass all
Quality Expectations of our Customers."

CMM Measures Part Coordinates-Hicks Plastics Macomb Twp. MI
Hicks Quality Policy - CMM Measures Part Coordinates


HICKS PLASTICS - QUALITY OBJECTIVES


We're committed to meet or surpass all Quality Expectations of our Customers!
• On-Time delivery masured in monthly jobs delivered
• High Quality as measured in cost of returned product and in customer satisfaction survey
• Meeting customer expectations as determined in customer survey responses
• Qualified Suppliers as determined in supplier performance evaluations
• Improvement as measured in favorable trends in quality, delivery and customer satisfaction
• Continual progress in company Improvement Plans



QUALITY POLICY:

Hicks Plastics strives to achieve the highest standards of customer service and product quality.  Hicks Plastics Co., Inc. developed and implemented a quality management system to better satisfy the needs of its customers and to improve management of the company. The quality management system complies with the international standard, ISO 9001: 2000, and its technical equivalent, ANSI/ASQC Q9001. The system covers the processes of the company that result in the products it provides to its customers. In addition, objectives have been established to allow Hicks Plastics Co., Inc. to achieve the highest standards for its product which are measured and monitored in order to evaluate the effectiveness of the quality management system.

All employees are aware of their role in the quality management system and the progress the organization is making in meeting its objectives.  The quality management system is designed to communicate the expectations of the customer, established controls that foster a culture of commitment to excellence, and promote competency and awareness of responsibilities through training and management reviews. The effectiveness of the quality management system is monitored by management to ensure objectives are being pursued and when appropriate improvement plans are put into place.


Hicks Plastics Quality Policy